Because every Shapeo piece is custom-printed and made to order just for you, we do not accept returns or exchanges for change of mind, incorrect size choices, or buyer's remorse.

However, If your order arrives damaged, defective, or misprinted, we will gladly replace it or issue a full refund under these terms:

• You must report any issues, damages, or printing errors to us within 14 days of delivery.
• Please email us at support@shapeo.art with your order number and clear photos showing the defect or damage.
• Once verified, we will arrange a free replacement or a full refund immediately—no need to ship the item back to us.